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ERP Solution

Saving 500+ Hours Annually with a Custom Workflow Automation System

Category: Automation
Date: September 21, 2024
Author:
Class: Case Study

Client Overview

Industry: Professional Services
Challenge: Time-consuming manual workflows slowing operations and impacting productivity.

The Challenge

Our client, a mid-sized professional services firm, was facing significant inefficiencies due to manual, repetitive administrative processes. Tasks such as document approvals, data entry, client onboarding, and reporting were:

  • Handled through a combination of spreadsheets, emails, and legacy software

  • Prone to human error and delays

  • Consuming an estimated 10–15 hours per employee per month across multiple departments

The leadership team recognized the need for a solution that could streamline workflows, reduce manual effort, and increase operational visibility.

Our Solution: Custom Workflow Automation System

After a comprehensive assessment, our team designed and implemented a custom workflow automation system tailored to the client’s exact needs.

Key Features:

  • Automated Task Routing: Tasks such as approvals, escalations, and notifications were automated using predefined logic.

  • Integrated Forms & Dashboards: Web-based forms captured inputs, while real-time dashboards tracked progress and KPIs.

  • Seamless System Integration: Connected with existing CRM, document storage, and calendar systems using APIs.

  • Role-Based Access & Audit Trails: Ensured compliance and security across all processes.

Technology Stack:
Python | Node.js | Odoo | PostgreSQL | RESTful APIs

The Results

Within 3 months of implementation, the impact was clear and measurable:

  •  500+ hours saved annually
  • Improved employee productivity
  • Faster turnaround for clients
  • Scalable framework for additional automation

Conclusion

This project showcases the power of tailored automation in delivering real business value. By eliminating bottlenecks and manual tasks, the client now operates more efficiently and can scale with confidence.

Thinking About Workflow Automation?

Whether you’re wasting time on emails, spreadsheets, or outdated systems—we can help. Let’s talk about how a custom automation solution could save your team hundreds of hours a year. Contact us to schedule a consultation.